Licence and insurance
Ask the contractor to confirm licence and insurance details before work begins. Requirements can depend on the exact work type and contract value.
Do not rely on a website claim alone if the work is significant. Ask directly and keep the details with the quote.
Scope and diagnosis
Ask what they believe is causing the leak, what will be repaired, what is excluded, and whether photos or a written report will be supplied.
A clear scope helps avoid confusion between temporary make-safe work, local repair, restoration and replacement.
Price, warranty and timing
Ask whether the price is fixed or subject to inspection/access findings, what warranty applies, and what conditions or exclusions matter.
For urgent leaks, clarify whether the first visit is a temporary make-safe or a permanent repair.
Access and safety
Ask how roof access will be managed and whether any areas of the property need to be cleared before attendance.
Do not climb onto the roof yourself to prepare for a quote.
Need help with this roof issue?
Send your suburb, roof type, urgency and any notes about safe photos you have so the enquiry is clear from the start.
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