After heavy rain, wind or hail, your first priority is safety. A temporary make-safe may be needed before a permanent repair can be scoped.
Common signs
- Active dripping during rain
- Ceiling sagging or water pooling
- Missing sheets or tiles after wind
- Fallen branches on the roof
- Water near electrical fittings
Common causes
- Wind-lifted sheets or flashings
- Broken tiles and dislodged ridge capping
- Blocked stormwater flow across gutters and valleys
- Hail or branch impact
- Existing weak points exposed by severe weather
Ready to request help?
Send the suburb, roof type, issue, urgency and any safe photos or notes. This helps make the enquiry clearer from the start.
What to do next
- Stay out of rooms with sagging ceilings or water near power.
- For immediate danger, contact emergency services. For storm assistance in NSW, contact NSW SES where appropriate.
- Take photos only from safe locations.
- Request urgent help and explain whether water is actively entering.
Questions homeowners ask
What is a make-safe?
A make-safe is temporary work to reduce immediate water entry or danger until proper repairs can be assessed and completed.
Can anyone guarantee same-day attendance?
Availability depends on weather, demand and local availability. Do not rely on guaranteed timing unless confirmed directly before booking.